Refund policy

Apparel

Every piece is made to order, just for you. Because of this, we don't accept returns or exchanges for change of mind.

However, we've got you covered if something goes wrong:

• Wrong size? If the item doesn't match the measurements listed on the product page, we'll make it right with an exchange.
• Damaged or defective item? Contact us within 7 days of delivery with photos and we'll send a replacement at no cost.
• Lost in transit? If your order doesn't arrive within 30 days of your ship date, reach out and we'll investigate with Tap Stitch.

To start a claim, email us at [your email] with your order number and photos where applicable.